WHAT IS A COMPANY’S CULTURE

WHAT IS A COMPANY’S CULTURE

 

Culture according to the Oxford Learners Dictionary can be defined in our context as the ideas, customs, and social behavior of a particular people or society.

From the foregoing we may deduce that culture guides how people relate with each other, the ideas they hold dear, and the activities they perform in their physical space. Every group, organization, or any gathering of people who co-exist or co-habit for a considerable period of time would develop over time some form of code of conduct which includes language, dressing that defines who they have evolved to become.

The thing is culture at times may just evolve even without a conscious drive in this direction, as people would naturally develop habits and certain patterns of behavior that make their lives easier and less tedious. People also have an innate desire for individuality and identity and would therefore seek to distinguish themselves from other groups or societies as the case may be.

Interestingly even a hermit in the remotest parts of the woods would over time develop a routine that consists of habits he would have developed as he evolves.

As people come together though, their individuality may be moderated by the larger expectations in that society’s culture. This happens because belief systems are handed down from one generation to the next. In order to fit into a particular society without scruples, individual behavior needs to largely be in harmony with the norm.

One feature about culture is that after a while it may become an inhibitor if it fails to recognize the expedience of adaptation to existing realities. Not all elements of culture are in the interest of current realities and examples abound of harmful practices that have crept into a people’s culture.

Every organization must identify her vision which for all purposes is the big picture. The culture of an organization must be in tandem with her vision. Culture also incorporates other values which the organization holds dear for instance team work, performance, prudence and the like.

DESCRIBING COMPANY CULTURE

An effective culture is one that encourages members of staff to be non-traditional in their approach to work; yes there are certain aspects that must follow a set pattern, aspects that pertain to finance, inventory and control. But team members should be allowed to solve problems using ideas that may be smarter than what the routine has been.

The advantage of this approach is that we have a breed of a work force that have no qualms to embracing change in policies, as long as these are well outlined.

Every organization has her way of getting the job done, however the better performers have people who are daily thinking of improvement. Peoples’ tastes change over time and for a business to remain in business she should be sensitive to these changes and adapt in her service delivery to meet the customers’ needs.

IBM lost her market share to Microsoft because they were unable to envisage the impending explosion in customers’ demand for the PC. Microsoft saw ahead and was better prepared to embrace the change. IBM thought it was going to be business as usual, they paid dearly for this.

An organizations’ footprint in the market place is the sum total of her employees’ output and this output is a product of their thought process and inventiveness. It is in the interest of an organization to foster a culture that encourages team work, flexibility and ingenuity at work.

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ENCOURAGING INNOVATION IN THE WORKPLACE

An organization that encourages rather than stifles resourcefulness will attract and keep better hands, which in turn make for a better work environment, an environment that is productive. A productive work environment means the customer is better serviced.  It has been established that employees who are treated better actually treat the businesses’ customers better. So the next time you encounter poor service it could just be that employee has an overbearing supervisor!

In all a healthy company culture is a win-win for all parties involved, from the business owner to the manager, employees and customers. So what are those ingredients for a productive work place culture? These should make the list: team spirit, recognition, responsibility, rewards, integrity, innovation, commitment, timeliness, empathy, professionalism. These are just some of the necessities, you may think of others that are equally vital.

Every business should strive to develop a culture that is worth working in. This should be fluid and mindful of the changes that take place in the market place. There is nothing harmful in keeping a company culture that has endured many years; as long as it is sustained for its contribution to the company’s good and not just for the sake of tradition.

This is why continuous feedback and monitoring is quite necessary in every sphere of the business, this is important as we don’t want to have outdated policies now do we? Most people intuitively recognize a practice that has gone stale and is in need of some invigoration.

Flexibility and change are crucial considerations to ensure are incorporated in our culture. We should have a culture that incorporates this mantra:  “I embrace change; I will not become a dinosaur”.

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12 thoughts on “WHAT IS A COMPANY’S CULTURE

  1. MissusB Reply

    This is a very good article that must be shared in department meetings, professional sharing or team building. I would like to agree on the matters about having the culture of innovation. It actually improves people skills, procedures, and programs. It has always been a part in our Area Development Plan and by the end of the year, we will check if all innovations were implemented successfully or not. There’s always a negative and positive culture in a certain group or company. Anything can be resolved (-) or continued (+) with proper monitoring, research, and development. 

    I just feel lucky that I belong in a company who are open to changes but would always keep the values in tact. We are satisfied with the way things are going because we are free to suggest, to ask about matters that concerns us. At the same time, it is also our culture to act first before we complain on the changes we suddenly have to face. Thank you for this article. It should be shared so that no business or company won’t remain a dinosaur.

    • Abayomi Disu Post authorReply

      Thank you Missus for such valuable insights. You have a valid point about proper monitoring of innovations. I am glad your company is open to changes without sacrificing values, more companies should emulate this.

  2. christopher james Reply

    very nice and professional looking, I love the layout and the informal pages about the company. video implementation is a huge plus. I enjoyed looking through your pages and reading the content, easy on the eyes and not overwhelming.

    great idea on the comment section for email capture.

    all-in-all AWESOME. keep it up.

    • Abayomi Disu Post authorReply

      Thank you Christopher for such great feedback. I appreciate your thoughtful comments.

  3. Brian Perisho - Fireman Marketing Reply

    Great article… Thanks for writing it.  I have been involved in both types of companies that allow innovation in the workplace and one that stifled it.

    For me, it seemed that the morale and cohesiveness of the employees are much higher where the companies focus is on innovation and building up the employees.  As opposed to a company that micromanages and restricts growth of its employees.

    • Abayomi Disu Post authorReply

      Thank you Brian for this. This issue of micromanaging is a whole subject on its own as companies make this mistake to their detriment. Like you said companies should focus on employee development.

  4. Willy Reply

    Been able to bring down innovative ideas to boost the growth of a company from thinking outside the box should not only be accepted but also appreciated because it takes only a positive mind to work towards greatness for a company or business organization. in respective of the fact that some companies appreciate criterias strictly put in place, there should be modifications in the company’s culture  when it results to the future of this company. Thanks for putting such a great post together.  

    • Abayomi Disu Post authorReply

      Thank you Willy for your input. You are correct that innovation boosts company growth and only a positive mind adds to a great company. Indeed more companies should imbibe this thinking.

  5. Stella Reply

    For any company, change should be welcome. I also don’t want my company to be a dinosaur. For any business to grow perfectly, there is need for it to work based on the regularly updated rules and regulations or terms and conditions. For each days that passes, am very sure our brain will boot into new way to bring success to the organization. This is an enlightening review. Company culture prevent each and every employees and even employers to misbehave when dealing with the company vital matters because it is very risky. When the management is diverting from the company code of conduct and maybe rules and regulations, culture will be the one to drive them back to the right lane.

    • Abayomi Disu Post authorReply

      Valid point Stella. Indeed a good company culture reminds employees of what’s acceptable practice; and like you said companies should embrace change.

  6. Vanessa Reply

    The culture that exists within a company can have a positive or negative impact on that company or business. Most people go for the traditional approach to work without even thinking of how that approach might be stifling their employees’ growth and development on the job. I absolutely agree with you that a flexible approach is necessary to get the best out of employees. 

    Admittedly, embracing change can often be difficult. However, change is the only constant and if organizations fail to change their culture and adapt, then they most likely won’t be reaping the best efforts from their employees or providing the best customer service. It’s often difficult working in an environment that does not encourage innovation, empathy and integrity, not to mention team spirit. Forgoing these elements and the others mentioned, can certainly be a recipe for a high turnover rate for any organization. 

    • Abayomi Disu Post authorReply

      Thank you Vanessa for your comment. The impact on customer service as you mentioned is quite instructive as customers do feel the impact of a good or poor culture. Eventually like you said companies reap the benefits of a good culture or ignore this and face high staff turnover.

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